Carbon emissions from single-family homes represent 17% of Toronto’s emissions. While homeowners increasingly understand the need to cut emissions, they face multiple barriers.
Toronto Home Energy Network is building a non-profit retrofit coordination service to help homeowners overcome barriers and to accelerate retrofits in single-family homes in Toronto, and eventually across the region. The coordination service will:
- Offer peer support, answers to technical questions, and access to lessons learned in completed retrofits
- Coordinate the retrofit support advice that homeowners require to make decisions
- Help homeowners navigate the design and procurement process, ensure quality control, and evaluate emissions reductions.
Outcomes:
- Your First Heat Pump Guidebook
- Heat Pump Owner’s Manual
- Homeowner Toolkit
- Homeowner videos and case studies
A list of pre-qualified retrofit advisors, including details on how they work.
A robust Community Toolkit was also developed to support the launch and maintenance of partner community groups across the region.


